1. Set A Goal
2. Create A Better Environment
3. Say Yes To The Uncomfortable
4. Build In Accountability
5. Talk With Customers
6. Create, Create, Create
7. Find Your One Word
2. Create A Better Environment
3. Say Yes To The Uncomfortable
4. Build In Accountability
5. Talk With Customers
6. Create, Create, Create
7. Find Your One Word
Do you think there are any steps he missed?
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